AI is widening Skills Gap ?

 

AI is widening Skills Gap ?

 

 

 

Article link: BPM sector grapples with skills gap as it adapts AI/GenAI

Extract from the article:

 

In the BPM (Business Process Management) sector, the challenges of skills gap arise as the industry adapts AI and GenAI technologies.

 

This transformation is marked by a shift towards outcome-based revenue models amid a scarcity of skilled workers with matching competencies similar to those in the IT sector.

 

The sector is undergoing a significant change to align with technology advancements, leading to a strategic shift and a need for more specialized talent.

 

The sector's adoption of automation tools to streamline tasks previously handled by a large workforce indicates a shift towards efficiency and innovation in the face of technological disruption.

 

My Take:

 

Seeing Opportunity in Cloud Computing

 

 

Reflecting on my previous blog post about the impact of cloud computing on business models, the transition from people-led approaches to platform-driven models resonates with the current scenario in the BPM sector.

 

The adaptation to new technologies like AI mirrors the industry's need to evolve rapidly and optimize operations.

 

As the BPM sector grapples with a skills gap, leveraging automation and digital tools becomes crucial for sustaining competitiveness and fostering growth in the changing landscape.

 

 

Embracing Change through Automation and Digital Technologies

 

 

In another blog post addressing the shift towards automation and digital technologies in the IT industry, the urgency to embrace new paradigms aligns with the current challenges faced by the BPM sector.

 

The emphasis on reducing dependency on headcount and embracing technological platforms reflects a broader trend towards efficiency and innovation in the face of evolving market dynamics.

 

As the BPM sector navigates the skills gap, aligning strategies with technology trends is essential to drive a successful transformation and ensure long-term viability.

 

 

Call to Action:

 

To the leaders in the BPM sector grappling with the skills gap and technology transformation,

 

-       I urge you to prioritize upskilling initiatives and talent development programs. Embracing AI and automation while investing in reskilling efforts can help bridge the skills gap and drive sustainable growth in the evolving landscape of BPM operations.

 

 

With regards,

 

Hemen Parekh

 

www.My-Teacher.in  /  26  Oct  2024